SHIPPING & DELIVERY
About Fast & Free Delivery
We ensure hassle-free delivery of consignments at desired destination. Through our wide spread distribution network and tie-ups with prominent C & F Companies such as DHL, FEDEX, UPS, India Post etc.; we ensure advanced delivery of consignments in seamless manner.
Backed with strong and well connected distribution network, we ensure safe, secure, and swift delivery of orders on scheduled time at the client’s desired address.
Once placed an order, we check our large inventory for the availability of the ordered books in much less time. Accordingly, we send you an email or call you with the details of order summary and the date you expect us to deliver the books. Once, your order is ready to ship, we send you an email or call you to confirm that the desired consignments are ready to ship.
The total time it will take to receive an item is determined by adding the time shown in its shipping message to the number of days your shipping method will take.
Shipping to India
Regular orders are sent by book post service of India post. It takes 10-15 days for the delivery. The charges are very low and it is included in the total invoice. Generally it is less than Rs. 100 per book and increases at the rate of Rs. 10 to Rs. 20 for extra book or else there would be flat charge of Rs. 100 or less or more for book/books.
If you want books within one week or earlier then you have to contact us on phone, not email. For urgent delivery charges would be extra as per the weight, distance and F and C company.
Shipping outside India
Shipping outside India is done by India Post Normal Parcel service or by Speed post service. Normal parcel service takes minimum 3 weeks to deliver. Speed post takes 3-7 days to deliver. Charges varies. For such deliveries costumer has to contact by email or phone.
We strongly believe in transparent trade policy and complete satisfaction of our customers. At nspmart.com, you’ll get the most satisfying and competitive freight charges.
We have an extremely affable, effervescent and conscientious customer service team, ever willing to assist customers for all sorts of queries. They provide personalized services to each of our customers. Right from availability of books to the status of your order, our team provides satisfactory answers to all your queries in scheduled time frame work.
We facilitate our customers with easy money management by providing convenient payment systems. We accept all major visa credit cards, master credit cards, international debit card and our affiliation with Paypal enabling safe, secure & faster transactions.
Who to Contact
Customer care personnel – help desk
We are committed to provide continuous assistance to meet customers’ requirement. Our customer assistance team actively works to provide efficient & timely customer support. Our amiable and experienced customer care staff is promptly available on desk to assist you with all kinds of queries pertaining to nspmart.com.
In case, of any query, suggestion, feedback, or order placement, feel free to send us an e-mail at info@ nspmart.com
Proactive Sales Assistance Team
Our proactive sales assistance team ensures right guidance to all our customers no matter how large or how small the order is. We would like you to contact our sales assistance team for any queries pertaining to bulk orders & purchase order accounts.